Terms & Conditions

Thank you for visiting our website -(“Treapot.com”). Please read these terms of service (“terms”) before using the website, using any feature of the website or ordering to purchase.These Terms govern your use of the website and form a legally binding contract between you (“User” or “you”) and the operator of the website for each purchase made on the website.

If you do not read or understand any of the terms of these Terms, we recommend that you stop using the website and refrain from making purchases through the website.

1. General information

1.1. The Websites and the brand names “Treapot.com” and “Treapot” are used and operated by a business entity Material Matters LLC, which is a limited liability company incorporated under the laws of United States (EIN 36-4985908) with a registered office address at 3325 E Mariposa St, Phoenix, Arizona, United States. Whenever you will be using the Website or buying anything on the Website you will be entering into a contractual relationship between Us and You and this contractual relationship shall be bound and determined by these Terms and the applicable laws.

1.2. Please be noted that most of the products that are available for purchase on the Website are sent to the buyers from the Seller’s warehouses located in China. Thus depending on the laws applicable in the country of your residence, your purchased products might be subject to import duties, sales and/or other similar taxes.

1.3. To use the Website and make purchases on the Website, you must meet the following minimum requirements:

(a) You have read and agree to these Terms;

(b) you are of legal age to use the Website or enter into a remote contract through online means in accordance with local law;

(c) you are using the Website for your own personal benefit and you do not intend to use the Website for the benefit of any other business or entity, whether natural or legal person;

1.4. The website is intended for adult users only. The Website is not, and never will be, intended for use by children or minors.

1.5. If you have read these Terms and Conditions but do not fully understand any of the terms set forth herein, please contact Customer Support and do not purchase anything from the Website until you fully understand all Terms and Conditions.

1.6. We have reason to believe that you are not complying with the requirements set out in the reference clause above, or you are in breach of any other provision of these Terms.

1.7. Our products will be manufactured in China and shipped to you. Therefore, import duties, sales or VAT taxes and/or other taxes may apply to the products you purchase under the laws applicable in your country of residence.

2. What we sell

2.1. Our Website is dedicated to selling various cleaning brush (hereinafter – “Goods”).

2.2. All our Goods are designed and manufactured in accordance with all EU requirements, applicable to household goods, and compliance with the applicable laws.

2.3. The Goods that we might sell on the Website are not toys and are not designed or intended to be used by children. Please do not give the Goods you purchase on our Websites to minors without Your attendance.

2.4. Currently We are selling the following Goods featuring properties indicated below. Please make sure that you have carefully read the descriptions of the main properties of the Goods that you wish to acquire from Us: Cleaning Brush.

2.5. “Cleaning Brush (hereinafter: – “Brush”) is a cleaning tool is a handheld, cordless electric household tool that can clean (scrub) various surfaces like bathroom tiles, shower corners, glass, mirrors, kitchen surfaces, pans and pots, shoes, rubber tires, stoves, car windows, and buttons, etc. Cleaning Brush saves time and effort while doing chores. The device is lightweight & rechargeable.

2.6. Please be noted that only unpacked and unused Cleaning Brush can be returned and refunded in accordance with our policies set out below, as we won’t be able to accept a returned product if the package was open/broken and the Cleaning Brush was used.

2.7. Technical specifications of Cleaning Brush are as follows:

2.8. Cleaning brush or any of the claims listed in its web material have not been evaluated by the FDA. The aforementioned products are not intended to diagnose, treat, cure, or prevent any specific disease or condition (including chronic pains).

2.9. If you have a health concern or a pre-existing condition, please consult a physician or an appropriate specialist before using cleaning brush. Cleaning brush is not intended to replace or to supersede any of your doctor’s advice or prescriptions. Cleaning brush is not designed to replace medicine & treatments.

2.10. Warning: please keep out of reach from children. Please use cleaning brush responsibly, as per the instructions. Please do not submerge cleaning brush fully in the water. Charge only within DC-5V 1A voltage and current parameters.

2.11. We will not accept any responsibility for the changes of cleaning brush properties if the product is used without following the usability specifications set out herein and in the product user manual that you will receive with your purchased cleaning brush.

3. Prices, Payments and Charges

3.1. The final price of the product including all taxes and fees will be displayed on the checkout page where you can make a purchase. Prices on the checkout page do not include any import fees or duties applied by local customs. Prices on the checkout page do not include any import fees or duties applied by local customs.

3.2. Prices for products displayed on the website are subject to change. Sometimes we may apply a discount or lower the price.

3.3. We reserve the right to modify a product or discontinue further sale. We will not be liable to you or any third party for any modification, price change, interruption or discontinuation of the sale of our products.

3.4. We do not apply conversion rates or charges based on your chosen payment method. However, some banks apply exchange rates for wire transfers and international transfers. Therefore, we are not responsible for any bank charges or exchange rates that your bank pays us. If there is a discrepancy between the product price on our website or purchase receipt and your bank statement, please contact your bank for a detailed explanation of the additional costs.

3.5. Credit card, PayPal and other electronic payments only. We do not accept checks, cash or other forms of payment unless ‘cash on delivery’ service is available in your country (if ‘cash on delivery’ is available in your country, the check will inform you of that option).

4. Delivery

4.1. Once you place an order on our website and complete payment, we will process your order within 1-3 business days. After your order has been processed, you must receive it within 4-14 business days, unless delivery is affected by natural causes. If you do not receive your shipment within 4-14 business days, please contact customer support.

4.2. Once your order is processed and ready for shipment, we won’t be able to accept any changes to your order or cancel the order. If you change your mind, you can return products as specified in Section 5 (“Returns & Refunds”) below;

4.3. All products purchased on our website will be shipped to you via EMS, DHL or other similar couriers. Once your order has been processed, we will send you a confirmation letter with a shipping tracking number. You can track your order online at any time by visiting https://www.stone3pl.com/index.php?route=services/track or https://www.17track.net/.

4.4. If your purchase does not arrive within 30 days, please report it to Customer Support. In accordance with Article 18(2) of Directive 2011/83/EU of the European Parliament and of the Council, if you have not received your purchase within 30 busienss days, you must contact us and inform us of the acceptable item. Additional time to ship your purchase. You may terminate your purchase only if we fail to ship your purchase within the additional time limit. If you do not follow the rules set out in this article, you cannot claim that you have not received your purchase.

4.5. Note the following:

(a) Due to the COVID-19 pandemic, logistics networks may be disrupted in many countries, so delivery times may be longer than those stated on the website or in these Terms.

(b) Delivery terms may be affected by customs clearance, natural disasters, travel to local carriers in the country or air and ground strikes or delays. We are not responsible for any delay in delivery due to the above reasons.

5. Returns and Refunds

5.1. If you are unhappy with your purchased Goods you may return items and get a refund, exchange or store credit within 30 natural days from the delivery date. The 30-natural day return term will expire after 30 natural days from the day on which You, or a third party other than the carrier indicated by You, acquires physical possession of the purchased Goods.

5.2. To exercise your right to withdraw and return a purchased item, you must contact our customer support team by filling out the online contact form. When you contact our support team, they will provide you with a return code and return address. Please note that we only accept returns that are sent with the return code provided and shipped to the return address provided.

5.3. To meet the withdrawal deadline (30 natural days) you have to contact us and send the returning Goods to us within 30 natural days from receiving the Goods.

5.4. If you withdraw from this Agreement, we will reimburse all payments received from you without undue delay and in any case within 14 natural days of receiving the returned merchandise from you. Refunds will be made to the same payment method used for the initial transaction.

5.5. Please be noted that we will only accept the returned Goods if it was not used, damaged and sent back to us in the original package. If we determine that the returned products were used but still in an operable and re-sellable condition, we might still make a refund to you, but You will be liable for any diminished value of the Goods resulting from handling the Goods. Thus, if we found that the returned product was used, we reserve the right to not accept the return and not to issue the refund.

5.6. Please be noted that if You want to return Goods bought on the Website You will have to cover the shipping costs which will not be compensated by us.

5.7. If you do not collect your purchased Goods from the carrier or customs and such Goods are returned to Us, we will make you a refund, USD 5 per one shipment, and diminished value amount (if any) from the returnable amount.

5.8. We will only accept returns and refund products that are returned to the address provided by our customer support, and a return authorization code will appear on the return shipment. Please do not send returns to our office address as we cannot accept returns.

5.9. Please note that shipping costs are not refundable. We issue refunds for the purchased items, but NOT for the order’s shipping costs.

6. Warranty

6.1. To return a defective item, please contact customer support by filling out the online contact form at … When contacting customer support with a warranty claim, be prepared to provide the following upon request: (1) Photos of the defective item; (2) order ID and purchase confirmation or payment receipt; (3) Brief description of the defect.

7. Personal Data and Contacts

7.1. We take necessary precautions to protect your personal information from inappropriate loss, misuse, access, disclosure, alteration or destruction, and we follow all requirements established by industry best practices and applicable laws.

7.2. Provider ensures that all personal data is collected and processed in accordance with all applicable laws. To learn more about how we use and process your personal data, please see our Privacy Policy.

7.3. If we need to confirm details about your order, we can contact you via phone or email. We may also send you promotional messages if you have given your consent on the website.

7.4. If you choose to receive promotional messages from us either through our website or through an opt-in, you opt-in to receive recurring marketing or promotional messages (“SMS“) from us that are sent to you via your automated dialing system. is to provide written consent.

7.5. If you provide express written consent to receive SMS from us, we may send you an SMS offering to sign up for our SMS subscription service. You will be enrolled in a subscription only if you confirm your consent to register for a subscription. If you sign up to receive promotional messages, we will send you no more than 3 promotional SMS per week.

7.6. You may unsubscribe from receiving promotional SMS from us at any time by replying to our SMS with “STOP”, “END” or “CANCEL”. Upon receipt of an opt-out request, we will immediately stop sending SMS. If you are unable to unsubscribe or require further information, please email our customer support team or reply to SMS “HELP” and our team will get back to you within 1-2 business days.

7.7. Depending on the individual data plan offered by your wireless service provider, Twitter confirmation text messages and follow-up text messages may be subject to your wireless service provider’s messaging and data plan. For data retrieval and SMS transmission/reception charges, please contact your mobile carrier. In no event shall we or our affiliates be liable for SMS or cell phone charges incurred by you or anyone with access to your mobile phone or mobile phone number. Neither we nor our mobile network operators are responsible for delays in receiving or non-delivery of SMS.

7.8. The information we receive from you in connection with the SMS service may include your mobile phone number, the name of your network operator and the date, time and content of your SMS. For more information on how we use your personal information, including your phone number, please see our Privacy Policy.

8. Rules of Conduct

8.1. Our products are sold for personal use only. By agreeing to these Terms, you confirm that you are purchasing our products for personal use only.

8.2. You may not use our products or services for any illegal or unauthorized purpose, or violate any law when using the website. All content on the website and the content of all materials received from us (including graphic design and other content) and related portions of the website are owned by and are protected by copyright law. Any use of copyright for any purpose other than personal use without our license constitutes a violation of copyright.

8.3. We will investigate illegal and/or unauthorized use of the Website and will not allow you to comply with these Terms or applicable law. While using the website, you must:

(a) Use the Website or its content for any unlawful purpose or in violation of any local, state, national or international law;

(b) Infringe or encourage others to infringe the rights of any third party, including intellectual property rights;

(c) Comply with all policies posted on the website;

(d) Do not legally or de facto transfer your registered account to another person without our written consent;

(e) Provide us with honest and accurate information;

(f) Not use the Website or its contents for commercial purposes, including distributing advertisements or solicitations;

(g) Reformat, format or mirror any part of the webpages of the Website;

(h) Create links or redirects to other websites or websites via email without our prior written consent;

(i) Not attempt to interfere with the proper functioning of the Website or the use and enjoyment of the Website by other users;

(j) Not commercially resell, redistribute or transfer any Products you purchase from us;

(k) Do not interfere in any way with the security-related functions of the Website;

(l) You will not use any robot, spider, scraper or other automated means or manual process to access, monitor or copy any content or information on the Website for any purpose without our express written permission;

(m) Claim false affiliation, access another user’s account without permission, or falsify information about you, including your identity or age or date of birth;

(n) Do not undertake any other activity or action that does not comply with these Terms or any applicable law;

8.4. You acknowledge that you do not need to access the Website at all times, particularly during necessary hardware and software maintenance.

9. Disclaimer

9.1. The Website may provide links to other websites maintained by third parties. Any information, products, software or services available on or through Third Party Sites are controlled by the operators of those sites, not by us or our subsidiaries. When you access any third party site, you do so at your own risk.

9.2. Because we respect the privacy of our customers, any ratings and/or comments displayed on our website may include fictitious names and associated pictures. The identity of the consumer is known to us, but we do not display the user’s real name unless the user has explicitly consented to displaying his or her name and/or image.

9.3. Unless otherwise stated, this website is our property and all source code, databases, features, software, design, text, photos and graphics on the website are owned or controlled by us and are protected by copyright and trademark laws. Copying or using any content from this website without our prior written permission is prohibited.

9.4. Products provided on or through the website are provided “as is” without warranty of any kind, express or implied.To the fullest extent permitted by applicable law, we disclaim all warranties, either express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose.

9.5. The products sold on our website are designed for personal use only. We do not claim that our products are suitable for professional, industrial or commercial use.

9.6. We do not warrant that the website or all functions of the website will be uninterrupted or error-free, that defects will be corrected, and that the site or any part of the servers that makes the site available are free of viruses or other harmful components. We shall not be liable for any failure to perform, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction, or unauthorized access, alteration or use of the records (violation, ignorance or otherwise). We expressly disclaim any liability for any damages or injuries. Applies to actions, negligence or other grounds of action. Each user acknowledges that we are not responsible for any defamatory, insulting or tortious conduct of any other third party, subscriber, member or other user of the website and that the foregoing is at each user’s risk of injury.

9.7. We make no representations or warranties about the accuracy, correctness, timeliness or reliability of the website or any third party sites. Any use of information from the website or third party websites is at your own risk. Under no circumstances will we be liable for any loss or damage arising from reliance on information obtained through the website.

9.8. All information provided on the website is for commercial and recreational purposes only. The Website must not be used for high-risk activities in which an error could result in damage or injury to persons, property, the environment, finances or business. You assume all risk of using the information provided on the website.

9.9. We have made every effort to display the colors and images of all materials appearing on our website as accurately as possible. However, we cannot guarantee that the color display of your computer monitor is accurate so that any display of products or services on the Website accurately reflects the actual nature of the products or services found on the Website.

10. Warranty

10.1. You agree to indemnify, defend and hold us and our affiliates and their respective officers, directors, owners, agents, contributors and licensors from and against all claims, liabilities, losses, damages, costs, costs and expenses (including attorneys’ fees) relating to: I agree to hold.

(a) Your use of or connection to our website;

(b) Your account or your account password is used, or claims to have been used, by another person, whether or not authorized by you;

(c) The content of the information you submit to us;

(d) Infringement of the rights of any other person or entity;

(e) Violation of any applicable law, rule or regulation;

10.2. We reserve the right, at our expense, to assume the defense and control of any other matter subject to indemnification by you, in which case you agree to cooperate with us in pursuing such claim.

11. Limitation of liability

11.1. Under no circumstances will we, our subsidiaries or affiliates be liable for any direct, indirect, incidental, special or consequential damages resulting therefrom, including but not limited to negligence. Website (including such materials, products or services) or third party materials, products or services available through the website even if advised of the possibility of such damages.Some states do not allow the exclusion or limitation of certain categories of damages, so the above limitations may apply to you to a lesser extent. Our liability and the liability of our subsidiaries or affiliates in such states are limited to the fullest extent possible under applicable state law.

11.2. In no event shall our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, health problem, illness, physical condition, loss, claim or any direct, indirect, lost profit, incidental, punitive, special or consequential damages of any kind (including but not limited to lost revenue, lost savings, lost data, replacement costs or similar damages (including in contract, tort) provided through your services or use of the services. Other claims or omissions in connection with the use of the services or products, including but not limited to strict liability or other errors arising from use of a product, use of the services or content posted, transmitted or provided through the services (or products) Loss or damage of any kind arising from the use of In no event shall we be liable for any recommendations, health claims, statements or other advice or information provided on the website or in any other form of communication. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in such states or jurisdictions is limited to the maximum extent permitted by law.

11.3. If you are dissatisfied with the Website, any materials, products or services displayed on the Website, or the terms and conditions of the Website, discontinuing use of the Website is the obvious remedy.

12. Intellectual Property Rights

12.1. For the purposes of these Terms, intellectual property rights means trademarks, copyrights, domain names, database rights, design rights, patents, and all other intellectual property rights, whether or not registered (“Intellectual Property Rights”).

12.2. All intellectual property displayed on the Website or provided to you in any other form is protected by law. You may not copy, repurpose or distribute any intellectual property or other content, including product descriptions, received from us or found on the website for any purpose without our express written permission. For example, you may not copy product information to another website or app. Without limiting the foregoing, use of our content for commercial purposes is prohibited unless you have our express written permission.

12.3. Except for any third party trademarks, service marks or other materials used by us, all intellectual property displayed on the Website or provided to you in any other form belongs to us. Such intellectual property may not be used without the prior written consent of us or the third party to which such intellectual property belongs.

13. Governing Law and Disputes

13.1. These Terms and the entire legal relation between you and us shall be subject to the law of Delaware, except when consumer laws would set a specific applicable law or jurisdiction.

13.2. If you have any complaints, please contact our support team before filing a formal complaint with authorities or a third party. You can contact us at any time by filling out the online contact form. We will always use our best efforts to resolve your complaint as quickly as possible and in the most favorable way for you.

14. Miscellaneous

14.1. If any provision of these Terms is held to be illegal, invalid or unenforceable, that provision will be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, and such determination The following applies. The validity and enforceability of the other remaining provisions will not be affected.

14.2. You can review the latest version of the Terms of Service at any time on this page. We reserve the right, in our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.

14.3. These Terms and Privacy Policy (each as amended and amended from time to time in accordance with those terms) collectively constitute the entire agreement between you and us.

15. Contact Information

You can contact us with the following details.

Contact form: https://www.treapot.com/contact-us/

Cell Phone: 123-456-7899